Expertise: Operations Improvement

Founder, Corbett Consulting
COO, Array Marketing
Partner, McKinsey & Company
Leader, Wiremold Company
Toyota Motor Company
Manager, CIBC
MSc, Chaminade University
BComm, Carleton University
Representative Projects
- Integration of 3 “bolt on” acquisitions in electrical conduit manufacturing
- Led development of Strategy to consolidate and relocate manufacturing in Mexico reducing labor costs by 80% for an Auto supplier
- Developed and implemented post-acquisition consolidation plan generating over $2MM COGS reduction and multiple real estate opportunities
- Improved product flow in Hydraulic Systems that reduced labor by 15%, inventory by 30% and Leadtime by 50%
- Improved call center operations resulting in 20% reduction in required staff and an improvement in the Net Promotor Score (NPS)
- Created evaluation/audit process to drive continuous improvement across range of businesses that delivered 2 points of EBITDA 3 years in a row
- Optimized retail store operations that reduced store labor reduction of 20%
- Redesigned order sequencing and processing to increase “On Time In Full” by 12 points
Expertise
Industries
- Manufacturing
- Machining
- Aerospace and Defense
- Automotive
- Call Centers
- Hospital Operations
- Retail Operations
- Purchasing
- Supply Chain Optimization
- Mortgage Processing
- Insurance
Project Types
- Operations Optimization
- Due Diligence
- M&A Strategy
- Post Merger Integration
- Organizational Design
- Profit Improvement
Representative Clients
Companies
- Caterpillar
- IBM
- Livingston
- International
- CHS
- Intercos
- Thrivent Financial
- Cobham
- Argyle Investments
- Minute Maid
- Textron
PE Firms
- TorQuest
- Carlyle
- TPG
- Birchill
- Sun Capital
- L Catterton

Founder, Miami Strategica LLC
Partner, GoGlobal Advisors
Founder & President, The Engaged Minds Factory
SVP, Sales and Strategy, Jenzabar
Principal, Hamilton Boston LLP
Senior Manager, EY Corporate Finance
Manager, Bain & Company
Engineer, IBM
MBA, INSEAD
MS, Mechanical Engineering, Technical University Munich
Visiting Scientist, Massachusetts Institute of Technology
Representative Projects
- Led the post-merger integration of two information services companies with 300 FTEs
- Developed a turn-around strategy for a big box retailer in Chapter 11
- Led the org design and process design for a green field company launched to provide closed-loop payment solution to the U.S. government
- Led the ramp-up of a near-shored Shared Services Center consolidating 20 payment processing operations around the globe for a global energy company
- Led the Agile transformation of a global software company
- Led the post merger integration of the dispersed IT groups of an acquisitive global company into a coherent organization, provided strategic talent management support to lay foundation for a cloud migration
- Built the valuation model for the acquisition of a container manufacturer for a strategic buyer
- Led the development of an operational strategy for an LTL road hauler
- Developed a go-to-market strategy with individual sales goals for the tax division of a Big 4 company with >1000 partners and principals
- Led the post merger integration of a PE sponsored roll-up of 5 ERP software companies
Expertise
Industries
- Consumer Products
- Financial Services
- Manufacturing
- Retail
- Software
- Technology
Project Types
- Strategy Development & Implementation
- Performance Improvement
- Sales and Sales Management
- Organizational Design
- Strategic Talent Management
- Post-merger Integration
Representative Clients
Companies
- Coca Cola
- Ford
- DHL
- Compaq / HP
- Sabre
- World Fuel Services
- Banco Santander
- ThyssenKrupp
- Caldor
PE Firms
- TPG
- Investcorp
- Welsh Carson

Independent Consultant, Estee Lauder Companies and Macy’s
Director, What If Innovation
Principal, Bain & Company
Consultant, Bridgespan Group
MBA, Stanford Graduate School of Business
BA, Public Policy, Brown University
Representative Projects
- Led development of a full potential growth strategy for ~$700M PE owned consumer products company to drive increased profitability
- Created global supply chain strategy for multi-branded clothing retailer
- Developed growth and channel strategy for a growing media business
- Generated consumer insights for consumer health business in the pain category
- Developed an innovation roadmap for <$100M PE-owned consumer products company to drive category expansion
- Designed new salesforce strategy for a major pharmaceuticals company
- Created full potential growth strategy for the US division of a global HR services business
- Led implementation of a digitally-oriented customer loyalty strategy for retailer
- Drove transformation program focused on organization, process, and technology for multi-branded beauty company
- Built an omnichannel growth strategy for department store chain
- Managed a successful post-merger integration effort within the research and advisory industry
Expertise
Industries
- Advertising & Media
- Consumer Products
- Pharmaceuticals
- Retail
- Technology
Project Types
- Growth Strategy
- Innovation
- Transformation
- Process Improvement
- Organizational Design
- Customer Loyalty
Representative Clients
Companies
- Yankee Candle
- ThinkThin
- Estee Lauder
- Sanofi
- HP
- Warner Music Group
- Macy’s
- Liz Claiborne
- Pfizer
- Sirius Radio (pre XM merger)
- Manhattan Mini Storage
- Adecco Group
PE Firms
- TSG Consumer
- Madison Dearborn Partners
- Worked in Bain’s Private Equity Group early in career

- Founder, Wander New Mexico
- Case Team Leader, Bain & Company
- Associate, Good Harbor Consulting
- Senior Consultant, Booz Allen Hamilton
- BS, Economics, Wharton School at the University of Pennsylvania
Representative Projects
- Developed a strategy to accelerate company growth and maximize exit valuation multiples for a ~$300M metal manufacturer
- Developed a growth strategy for a ~$200M online consumer loan business
- Created a roadmap for a ~$40M publisher to improve profitability and pursue new strategic growth opportunities
- Developed a growth strategy for a hydraulic seal manufacturer
- Developed a 5-year value creation plan for a ~$600M wine distributor in Canada post acquisition by a PE fund
- Led team of big data analysts in customer churn root cause analysis for Fortune 500 SaaS business. Analyzed massive amounts of data from nine corporate databases to identify $30M in customer retention improvement opportunities.
- Designed and implemented capital projects prioritization system for energy company, resulting in savings of $15 million
- Re-engineered procurement processes for leading energy company, resulting in improved supplier relationship management and expenditure planning
Expertise
Industries
- Aerospace/Defense
- Consumer Products
- Economic Development
- Energy
- Manufacturing
- Public Sector
- Retail
- Technology
- Tourism/Hospitality
Project Types
- Growth Strategy
- Profit Improvement
- Marketing
- Process Optimization
- Organizational Design
- NPS/Customer Insights
Representative Clients
Companies
- Arterra Wines
- PDC
- Best Egg
- Publishing Concepts
- Fortune 50 IT hardware company
- Fortune 100 software company
- Gulf region National Oil Company
PE Firms
- Ontario Teachers
- Anchor Partners

- COO, J&S Audio Visual
- VP, Apple Leisure Group
- Principal, Plutus Capital
- Principal, SunTx Partners
- Consultant, Bain & Company
- J.D. University of Virginia Law School with emphasis on M&A
- B.S., B.A. Southern Methodist University Dallas
Representative Projects
- Developed cost reduction initiative for large public property management company based in Toronto/New York. Led business process outsourcing plan for several back-office functions including HR, Payroll, F&A, Call Center.
- Consolidated back-offices functions of three PE-backed travel companies and 10 different business departments including Operations, Call Center Customer Service, F&A, Rate Loading saving $6mm annually.
- Oversaw divestment of large $250M E-commerce business for a PE backed company which included winding down operations and data-centers.
- COO of $100M+ PE-backed hotel services business encompassing 400+ employees. Oversaw FP&A and all aspects of Operations. Created Key Performance Indicators, vision, and strategy for group.
- Created continuous improvement office which identified bottlenecks in a $1B+ Canadian copper mining operation, increasing production by 18%.
- Developed outsourcing plan for large software application company identifying over $20M in annual savings.
- Created Centralized Procurement office for major aero-space defense contractor which consolidated purchasing efforts with company’s largest suppliers saving 12%.
Expertise
Industries
- Airline
- Business Services
- Defense
- Mining
- Private Equity
- Real Estate
- Retail
- Technology
- Tourism/Hospitality
- Transportation Services
Project Types
- SG&A Reduction
- BPO
- Operations Optimization
- KPI Dashboards
- Business Process Transformation
- M&A Assessment/PMI
- PMO
Representative Clients
Companies
- Brookfield Properties
- Apple Leisure Group
- Woolworths (Australia)
- Ned Bank (South Africa)
- Teck Industries (Canada)
- Sabre Group
- Rio-Tinto (Australia)
- Expedia/Travelocity
- Freeman Industries
- United Airlines
- Lockheed-Martin
PE Firms
- Plutus Capital
- SunTx Capital

- Founder, Forseti Partners
- VP Analysis/Planning, Amtrak
- Manager, McKinsey
- Engineer, GM/Ford
- Faculty, Univ. of Michigan
- MBA, Cornell
- PhD, Mechanical Engineering, Michigan
- BS, Aerospace Engineering, Iowa State
- Representative Projects
- Developed market assessment and growth analysis for advanced soft magnetic materials (ferrites, nanocrystallines, amorphous.)
- Developed comprehensive commercial assessment of the impact of wide bandgap semiconductors on power electronics markets.
- Developed North American market entry strategy for new high horsepower diesel engine joint venture.
- Created a strategic roadmap for a manufacturer of hydraulic off-road axles for trucks and agricultural equipment, including the analysis of alternative motive technologies.
- Developed go-to-market and share capture strategy in the large industrial gear market.
- Developed detailed growth strategies for the largest global Tier 1 heavy truck axle/brake manufacturer.
- Led comprehensive sourcing and supply chain optimization efforts for a $7B aerospace tier 1 supplier with >$1.5B in external spend. Developed category specific strategies for a complete range of manufactured components and services.
- Served as the CPO for a $10B entertainment and technology supplier, managing over $2B in annual external spend.
Expertise
Industries
- Automotive
- Manufacturing
- Medical Devices
- Technology
- Transportation Services
Project Types
- Growth Strategy
- M&A Strategy
- Operations
- Procurement/SCM
- Organizational Design
- Due Diligence
Representative Clients
Companies
- Meritor
- BNSF Logistics
- Alcoa
- Cummins
- General Electric
- Ticketmaster
- Northwest Hardwoods
- Mark43
- MTD
- Xerox
- Spirit Aerosystems
PE Firms
- Onyx
- HCI
- Ontario Teachers
- Watermill

- Manager, McKinsey & Co.
- Director, Ford Motor Company
- Manager, General Electric
- Captain, US Marine Corps
- MBA, Wharton – UPenn
- BA, Economics, Harvard
Representative Projects
- Drove a construction productivity effort for a $1 billion methanol plant under construction in Trinidad
- Identified and implemented actions to decrease mining production cycle time for a $200 million mine of multi-national gold mining company
- Led implementation of private-equity driven strategy with 17 initiatives for a $500 million PE-owned automotive business process outsourcing company
- Spearheaded idea generation, valuation and implementation planning for cost reduction and revenue generation for a $23 billion regional bank
- Developed overview of automotive seating aftermarkets in USA, Europe and China for $100 million division of multi-billion automotive tier one supplier
- Drove idea generation and implementation planning to deliver profitable growth for an $11 billion integrated energy company
- Managed process to develop projects to capture savings for a $6 billion trucking and transportation company
- Led effort that identified opportunities to increase productivity for a $150 million PE-owned manufacturer of steel structures
Expertise
Industries
- Aerospace/Defense
- Automotive
- Financial Services
- Industrials
- Manufacturing
- Public Utilities
- Transportation Services
Project Types
- Strategic Growth
- Process Improvement Cost Reduction
- Productivity
- Accountability
- Business Development
- Implementation
- Mergers & Acquisition
Representative Clients
Companies
- Teck Resources
- Mitsubishi Heavy Industries
- Goldcorp
- Adient
- MSX International
- Valley National Bank
- Entergy
- J.B. Hunt
- Fleetgistics
PE Firms
- Bain Capital
- Harbor Group

- Founder, Radii Group
- Head of Industry Expansion, Kinnek
- Case Team Leader, Bain & Company
- Senior Analyst, Analysis Group
- MBA, MIT Sloan
- MA, Economics, Boston University
- BA, Economics, and BS, Electrical Engineering, University of Michigan
Representative Projects
- Built M&A function of new corporate venture arm, then co-led deals in FinTech and B2B platforms, including ~$20M in closed deals
- For several venture funds, explored new investment categories and potential investment opportunities, standardized financial planning and owned portfolio tracking
- Provided company diligence, and post-merger support for several investments by corporate fund
- Created strategy and roadmap for Shared Services of top Corporate Incubator
- Project-managed stand up and execution of Global and U.S. pricing strategy for CPG multinational
- Supported three Media startups in fundraise, including cap tables, board materials and board presence
- Built complex 1- and 5-year financial models for several CPG/retail clients (including 3-statement)
- Worked with several clients to build business models and projections to commercialize disruptive tech
Expertise
Industries
- B2B Platforms
- Consumer Products
- Defense
- FinTech
- Private Equity
- Quick Service Retail
- Retail
- Technology
- Venture Capital
Project Types
- Growth Strategy
- Venture Capital
- M&A
- Financial Modeling
- Due Diligence
- Operating Model Design
- Pricing Strategy
Representative Clients
Companies
- McDonald’s
- AB-InBev
- IBM
- Macy’s
- SAIC
- Farmer’s Fridge
PE Firms
- AB-InBev Corporate Ventures (Z-Tech Ventures; ZX Ventures)
- Store No 8 (Wal-Mart Corporate Venture)
- Slow Ventures
- Route 66 Ventures